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Résultats

  • Industry: Retail
  • Fair-trade jewelry, fashion, and home decor
  • Website: www.novica.com 

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Novica

Novica achieves excellent results with Criteo Dynamic Email, extending the success of its performance display campaigns and enhancing its overall customer service experience.

Goal

Novica launched its first Criteo performance display campaigns in 2013, with great results that surpassed its cost-of-sale goals. The e-tailer sought to build on that success by connecting with its site visitors in new ways.

Challenge

Email performance marketing seemed the ideal solution, but Novica’s past email marketing programs didn’t cover the full site funnel. Plus, the company didn’t want the headaches or expense of implementing new tags.

Solution

Criteo Dynamic Email provided the ideal solution – with full funnel reach, streamlined implementation using existing tags, and collaborative support from a trusted partner.

  • Comprehensive, full-site re-engagement of homepage visitors to cart abandoners
  • 57% open rate, nearly three times the industry average
  • 4% conversion rate at 6.19% cost of sale

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